How are posters packaged and shipped ?
Posters are shipped in a rigid tube, completely sealed at both ends, to ensure they arrive in perfect condition.
If you order more than 3 posters, a second tube will be added to the shipment.
Can I request a custom size ?
Yes, for most models.
Feel free to send me a message via the contact section to share your request. I work with a printer who can produce custom sizes.
I will get back to you very soon with a quote.
Which shipping carrier do you use ?
I prefer Mondial Relay for most shipments. For large rigid panels (Forex), another delivery service, to your home, can be used (DHL, etc.)
La Poste is used for international orders outside the Mondial Relay coverage.
What frames should I buy for posters?
I don't include frames, but here are a few examples of 60x40 cm format, available on Amazon:
Black frames 40x60 cm
White frame 40x60 cm
How do I power the light art frames?
They connect via USB, either to a power adapter, a computer, or an external battery. The outgoing cable is 90 cm long, so feel free to add a USB extension cable if needed.
Will I be refunded if an item arrives damaged or broken ?
Yes, of course. Send me a photo showing the damage, and I'll either refund you or send you a replacement right away. Whatever happens, I'm here to help, so don't hesitate to reach out!
How bright are the light art frames?
These paintings offer a unique luminous glow, even during the day. The charm is accentuated when the room is in a subdued atmosphere, but during the day, the lighting remains perfectly visible.
How long do LEDs last, and what can I do if they ever stop working?
How to hang the light art frames?
They are easy to install!
They simply hang on the wall using a standard picture hook, which you can find at any supermarket or hardware store. Alternatively, they can also be placed directly on a piece of furniture for a freestanding look. Adaptable and practical, they fit seamlessly into any space.
LEDs have a long lifespan: at least 5 years. If they ever need replacing, no worries! They're easy to replace yourself, and I can provide you with a suitable LED strip to make the process even simpler.